Terms & Conditions of Use

Effective Date: 04 March 2026  ·  Last Updated: 05 June 2026

1. Introduction and Contracting Parties

These Terms and Conditions ("Terms") govern access to and use of the ISABEE mobile application and related services (the "Platform").

The Platform is operated by ISABEE INTERACTIVE LIMITED, a company duly incorporated under the laws of the Federal Republic of Nigeria ("ISABEE", "Company", "we", "our", or "us").

By creating an account, accessing, or participating in any tournament or activity on the Platform, you agree to be legally bound by these Terms, our Privacy Policy, and all related rules governing specific tournaments.

If you do not agree with these Terms, you must not use the Platform.

2. Definitions

• "Account" means a registered user profile on the Platform.
• "Tournament" means a structured trivia competition hosted on the Platform.
• "Entry Fee" means the amount paid by a participant to join a Tournament.
• "Prize Pool" means 80% of total Entry Fees collected for a Tournament.
• "Wallet" means the in-app balance used for participation and prize credits.
• "User" means any individual who registers and uses the Platform.

3. User Eligibility

• You must be at least 13 years old to create an Account.
• You must be at least 18 years old to join, register for, or play live Tournaments, including free and paid live Tournaments.
• By registering, you represent and warrant that all information provided is accurate and complete.
• The Company reserves the right to request proof of age at any time and may suspend or terminate Accounts found to be in breach.

4. Account Registration and Security

• Users must create an Account to participate.
• You are responsible for safeguarding your login credentials.
• The Company is not liable for unauthorised access resulting from your failure to secure your Account.
• Multiple Accounts per individual are prohibited.

5. Nature of the Platform

• ISABEE is a skill-based trivia tournament platform.
• Winners are determined strictly by: Knowledge (correct answers), Speed (response time), and Performance metrics.
• There are no lottery draws, chance-based outcomes, or random prize allocations affecting rankings.
• The only randomisation applied is the order of questions presented to each participant for fairness and anti-collusion purposes.
• Apple Inc. is not a sponsor of, responsible for, or involved in ISABEE Tournaments, prize pools, entries, payouts, or promotions.

6. How Tournaments Operate

Official Rules

• These Terms, together with the Tournament details shown in the app, are the official rules for each Tournament.
• Each Tournament displays or makes available its category, Entry Fee, player cap, start time, prize structure, gameplay rules, and ranking rules before participation.
• Void where prohibited by law. Users are responsible for complying with the laws and rules that apply in their location.

Registration

• A Tournament is created with a defined Entry Fee, category, player cap, and start time.
• Registration closes automatically 3 minutes after the Tournament start time.
• If the player cap is reached, registration closes immediately.
• Entry Fees are held securely until Tournament completion.

Leaving or Withdrawing

• All Tournament entries are final. Once a participant joins a Tournament, the Entry Fee or tournament ticket used to enter will not be refunded, and participants may not leave the Tournament before its scheduled start time.
• Once a Tournament has started, a participant may withdraw, but the withdrawal is treated as a forfeit.
• Forfeited participants are not eligible for Tournament prizes and will not receive a refund of the Entry Fee or ticket used to enter, unless otherwise required by law or expressly determined by ISABEE.

Gameplay

• Each Tournament contains 30 multiple-choice questions.
• Each question has 4 options and 1 correct answer.
• Participants have 25 seconds per question.
• Failure to answer within 25 seconds records the question as unanswered.
• No points are deducted for incorrect answers.
• Provisional results are displayed upon completion.
• Official results are finalised exactly 30 minutes from Tournament start time.

7. Scoring and Ranking

Each participant is ranked using a deterministic four-tier system:

• Score – Total number of correct answers (higher ranks higher)
• Pace – Total time taken (lower ranks higher)
• Max Streak – Longest consecutive correct answers
• Join Time – Earlier registration ranks higher (final tie-breaker)

All rankings are system-generated and reproducible.

8. Prize Structure

Platform Fee

For paid Tournaments, the Company retains 20% of cash-paid Entry Fees collected as a platform service fee. The remaining 80% constitutes the Prize Pool to be distributed to eligible winners. Entries made with tickets, free entries, credits, or other non-cash access methods do not increase the cash-funded Prize Pool unless expressly stated in the Tournament details.

Formula: Prize Pool = Entry Fee × Number of Cash-Paid Participants × 0.80

Prize Distribution

In simple terms: the more eligible players who finish and appear on the final leaderboard, the more winner slots there are. The system pays the top 10% of ranked players, rounded up. For example, 1-10 ranked players means 1 winner, 11-20 ranked players means 2 winners, 21-30 ranked players means 3 winners, and 100 ranked players means 10 winners.

• Step 1 - Fund the pool: The Prize Pool is 80% of cash-paid entries only.
• Step 2 - Count winner slots: Winner slots are based on players who submit a score and appear in the final leaderboard.
• Step 3 - Share by rank: Higher ranks receive a larger share. The system uses rank weights, then converts those weights into percentages that add up to 100% of the Prize Pool.
• Step 4 - Round fairly: Small rounding differences are allocated from 1st place downward.
• Rank weights: 1st: 11.25; 2nd: 6; 3rd: 4; 4th-5th: 3 each; 6th-10th: 2 each; 11th-20th: 1.5 each; 21st-30th: 1 each; 31st-50th: 0.75 each; 51st and below, where included in the top 10%, 0.625 each.
• Free or promotional Tournaments may use fixed prize amounts for 1st, 2nd, and/or 3rd place where those fixed prizes are shown in the Tournament details.

Example: If the Entry Fee is ₦1,000 and 25 players paid cash to enter, the Prize Pool is ₦20,000. If 25 players also appear on the final leaderboard, the top 3 players win prizes. Using the rank weights above, 1st place receives about 52.9% of the pool, 2nd place about 28.2%, and 3rd place about 18.8%, subject to rounding.

9. Wallet, Payments and KYC

• Users must maintain sufficient Wallet balance to enter paid Tournaments.
• The Wallet is for tournament entry fees, prize credits, refunds, withdrawals, and promotional account credits. It cannot be used to purchase digital app features, Premium, or Extra Practice Packs.
• KYC verification is mandatory before any withdrawal.
• The Company may request: Government-issued identification, Selfie verification, Additional compliance documentation.
• Withdrawals are processed securely and typically clear in minutes, but may take up to 24 hours depending on network status, bank speeds, or pending identity and security verification.
• The Company reserves the right to refuse withdrawals where fraud is suspected.

10. Refunds

• If a Tournament is cancelled before completion, all Entry Fees are fully refunded to participants' Wallets.
• Tournament entries are final. Entry Fees and tournament tickets are not refunded once a participant has joined, as described in Section 6.
• Withdrawals after a Tournament has started are forfeits and are not refundable, except where required by law or expressly determined by ISABEE.
• Refunds are processed automatically and cannot be duplicated.

11. Practice Mode

• Practice Mode is free and does not involve cash prizes.
• Practice sessions award XP points and in-app progression only.
• Free users receive 5 practice sessions per 3-hour window.
• Premium users receive 15 practice sessions per 3-hour window.
• At the start of each new 3-hour window, available practice sessions reset to the standard allocation.
• Users may obtain additional practice sessions by purchasing them through the Platform or by watching an in-app advertisement (grants one additional session).
• Advertisement-granted practice sessions may expire at the end of the same 3-hour window and do not carry over.
• Purchased Extra Practice Pack sessions do not expire and remain available until used, subject to any maximum unused session balance shown in the app.

12. In-App Purchases and Subscriptions

• Isabee Premium is an auto-renewable monthly subscription at ₦5,000/month, billed through the App Store.
• The subscription renews automatically unless cancelled at least 24 hours before the end of the current billing period.
• You can cancel anytime in your App Store account settings.
• Extra Practice Packs (3 sessions for ₦300) are one-time purchases. Purchased sessions do not expire and remain available until used.
• A Restore Purchases option is available in the app for eligible App Store purchases.
• The Wallet cannot be used to purchase digital goods or app features. It is used for tournament entry fees, prize credits, refunds, withdrawals, and promotional account credits.

13. Prohibited Conduct

Users must not:

• Operate multiple accounts
• Collude with other players
• Share answers during live tournaments
• Use bots, automation, or scripts
• Exploit technical vulnerabilities
• Manipulate devices or IP addresses

14. Fraud, Collusion & Enforcement

• The Company may investigate suspicious activity.
• If fraud or collusion is detected, the Company may: Void results, Forfeit prizes, Reverse Wallet credits, Suspend or permanently ban Accounts.
• Decisions made under this clause are final, subject to dispute resolution provisions.

15. Intellectual Property

All content, trademarks, software, and systems remain the exclusive property of the Company. Users are granted a limited, revocable licence to use the Platform.

16. Data Protection

• The Company processes personal data in accordance with the Nigeria Data Protection Act 2023.
• Users consent to data collection necessary for: Account verification, Tournament administration, gameplay and feature operation, wallet and payment processing, support, Fraud detection, Regulatory compliance, and product improvement.
• The Platform may use limited first-party product analytics to understand key flows such as sign-up, practice, tournaments, wallet actions, notification prompts, and feature usage.
• Product analytics events must not include passwords, card details, bank account numbers, support message contents, or other unnecessary sensitive information. More detail is provided in our Privacy Policy.

17. Limitation of Liability

The Platform is provided "as is". To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential losses arising from use of the Platform.

18. Indemnity

Users agree to indemnify and hold the Company harmless from claims arising from misuse of the Platform or breach of these Terms.

19. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the Federal Republic of Nigeria.
• Any dispute arising from these Terms shall first be resolved amicably.
• If unresolved, disputes shall be referred to Arbitration at the Abuja Multi-Door Courthouse, in accordance with applicable Nigerian arbitration laws. The decision of the arbitrator shall be final and binding.

20. Amendments

The Company may amend these Terms from time to time. Continued use of the Platform constitutes acceptance of updated Terms.

21. Contact Information

For enquiries relating to these Terms, contact:

ISABEE INTERACTIVE LIMITED
Email: [email protected]